Telemarketing

 

 

 

Telemarketing is one of the most effective ways of reaching potential customers. It also has the possibility of improving the quality of service. According to the modern understanding of telemarketing activities, telephone contacts should be assisted by other ways of communication like interactive on-line applications, e-mails, faxes, text messages and on-line chats. Together they make up an effective tool of sales, promotion and image creation.

There is no question that the most important step is the first contact with the potential customer. The diagnoses of the customer’s interest or making an appointment with the consultant are elementary parts of communication between company and the customer.  Telemarketing is also an effective tool for maintaining customer relations. It helps to anticipate customer needs which are the key to marketing and sales strategy. Well provided telemarketing action supports any part of sales activities of the company - from the first contact with the potential client up to the after-sales activities.  

 

Telephone conversation is effective only if its scenario is well prepared and it runs according to high quality standards. We are aware of  the importance of contact procedures and consultants’ proper training. Our staff is  experienced, uses up-to-date software solutions and increase its qualification on regular basis. We know how to reach group of potential customers with your offer and we knowhow to build effective relations.

 

Nowadays, an effective process of sales turns to well planned strategy. It is worth knowing what is the real value for your customers, how their selection is driven and on which grounds superiority over the competition can be reached. In this sense telemarketing becomes an excellent tool of research. One is able to check the real level of satisfaction of clients. It is a valuable tool for those who want to monitor the company’s situation, promote supplementing of new services and diagnose their purchasing power. In this sense, telemarketing is a kind of matrix that gives us knowledge on the needs of those who are the targets of our products and services. Efficient, thought over strategy that fulfills specific needs is the key to the company’s success. We operate according to the saying “People do not like when things are sold to them, however they like buying”. Our telemarketing services help in finding potential customers, making precise diagnosis of their needs and preparing an offer of a concrete product or service for our client.

 

Thanks to the experience and wide network of Telefoniczna Agencja Informacyjna, we are able to reach many companies and institutions all over Poland and provide professional telemarketing and direct marketing campaigns

 

For 16 years we have prepared data bases, provided telemarketing and direct marketing campaigns for our clients. The quality of our services was confirmed by the nomination for the national prize "LAUR KLIENTA 2005". The nomination was based on Gallup’s Institute research of the most popular telemarketing services providers in Poland.

 

We offer our clients marketing campaigns that contain not only elements of telesales, but also complex direct marketing actions, monitoring activities, promotion and professional CATI research as well.


 

If you are interested in our services, please contact us under the telephone number (+48 61) 853-12-21 or at the e-mail address info@9477.pl



Newsletter

   

CHAT

We invite you to talk to our consultants on-line.
They will answer your questions concerning Polish companies and theirs activities using CHAT.

Search


solidna firma 2003  wiecej...

Nakarm Glodne Dziecko

Now you can have free of charge e-mail accounts with a user-friendly on-line interface on www.9477.pl.

We invite you to look at our offer.

QUESTIONNAIRE

What is the situation of Polish companies after joining the EU?

What kind of advertisement is the most efficient?